Stationery

To send the warning email Smile requires a document to be defined. In this case the document will be a placeholder. The document is associated with the email.

Stationery is configured in Stationery and Forms under Email, SMS, Print & Web in the main section of the Configuration and Tools page.

Create a stationery document with a Document Type of Account.
Tip: Create a Blank address label and then change the Document Type.
On the Setup window select the Email template you created previously.
Attention: You must publish the stationery document to make it available for use.

Figure: An example credit card expiry warning stationery document, including Page Setup configuration

Screenshot showing a credit card expiry warning stationery document, including Page Setup configuration.