Configuration testing

We recommend you test your reconciliation configuration to ensure it functions as required.

Note: On request Inomial can configure Smile to ignore transactions for most gateways prior to a specified date. This can be particularly useful for testing.

This task explains how to test your reconciliation configuration and reporting.

  1. Set the following configuration:
    • Grace Days = 0
    • Scheduled Task = disabled
    This will force the reporting of errors (transactions not found) in the reconciliation source.
  2. Set the following configuration:
    • Grace Days = 3
    • Scheduled Task = enabled, and run the task immediately.
    The errors reported in the previous step should resolve.
  3. Create a transaction in your reconciliation source portal.
    As the transaction did not originate in Smile, Smile will report it as a missing transaction.
  4. Contact Inomial to trigger a mismatch.
    We will:
    • make a payment in Smile
    • wait for you to confirm it has been registered in the reconciliation source
    • disable the scheduled task in Smile to block further communications
    • alter the payment amount in Smile
    • re-enable the scheduled task in Smile
    Smile will then detect a mismatch of amounts with the reconciliation source.