Services

A service is a generic type of product that you provide to customers. For example, if your company is a cable TV provider, you may offer telephone, TV, cable internet and wireless internet services.

Each service contains the following information:
  • plan and contract configurations
  • rating and tariff configurations
  • provisioning data
  • any other details about how the service should be provided

You can associate multiple plans with each service. For example, you may offer plans with 50GB, 100GB or 200GB monthly download limits for the same cable internet service.

A service is static. Once you set up a service, its service definition does not change until you change the configuration. You can create new services or rename the existing services for you specific requirements.