Introduction to Smile

Smile is a business support system (BSS) for ISPs, telcos and utility providers. You can use Smile with many consumer data services, including xDSL and wireless internet, mobile and fixed-line telephony, web hosting, web application management, fax gateways and IPTV.

As a business support and order-to-cash system, Smile:
  • creates and tracks invoices on a cycle that suits your company
  • sends the invoices to customers
  • accepts payments, including credit card and direct debit payments
  • automates debtor control
  • supports a variety of plans and packages so you can bundle services to customers
Smile integrates with operational support systems (OSS) via well-defined interfaces. Smile can:
  • provision and deprovision customers
  • automatically control a customer's access to a service based on the status of their account
  • enforce spend limits and other policy actions