View payment history

The Payment Settings page lists the history and status of all attempted payments for an account, and the account's default payment method.

This task explains how to view payment history on the Payment Settings page.

  1. Search for the account for which you want to view the payment history, then double-click the account entry in the search results.
    The Account summary page is displayed.
  2. On the Account Menu Tree, click the Disclosure triangle to the left of Account, then click Payment Settings.
    The Payment Settings page is displayed. This page lists the status of all attempted and pending payments for the account.
  3. Click View next to a payment for more information about the payment.
Note: For more information about the meaning of each payment status, see Payment status.