View dispatch status

Whilst an account is in dispute an account's Document Dispatch page will list the dispatches that have not been sent and credit control notifications that have been disabled.

This task explains how to view the dispatch status of an account.

  1. Search for the account, then double-click the entry in the search results.
    The account's summary page is displayed.
  2. On the Account Menu Tree, click the Disclosure triangle to the left of Account, then click Document Dispatch.
    The Document Dispatch page is displayed.

    Figure: An account's Document Dispatch page showing disabled credit control reminders.

    The image shows an account's Document Dispatch page showing disabled credit control reminders..