Complete the Operator Welcome page
The Operator Welcome page appears the first time an operator logs in to Smile. An operator is the name for an account with Smile access. For example, customer service, accounts and helpdesk staff who use Smile are all operators.
Your operator account, including your initial password, was created by a Smile administrator. To increase security, the Operator Welcome page lets you change your password to a value known only to you and also ensures that your personal details are correct.
Note: For more information about changing your password after you have completed the
Operator Welcome page, see Change passwords.
This task explains how to complete the Operator Welcome page.