Zero an account

Zeroing an account returns the account balance to $0 and lets you write off outstanding debts.

This task explains how to zero an account.

  1. Search for the account that you want to zero, then double-click the account entry in the search results.
    The Account summary page is displayed.
  2. On the Account menu, click Adjust Balance to Zero...
    The Zero Account window appears.
  3. Enter the date to zero the account in the Effective Date field and click Zero Account.
    Smile raises an adjustment for the outstanding amount and returns the account balance to $0.