View commission earner history

Viewing commission earner history lets you view information about past and pending commission payments to a commission earner. Commission earner payments are divided into three categories:
  • commissions waiting for invoice payment—commissions associated with unpaid invoices.
  • unpaid commissions—commissions that are scheduled for payment.
  • commissions raised—commissions for which Smile has raised an RCTI.

Note that Smile does not pay commission on unpaid invoices.

This task explains how to view commission earner history.

  1. Search for the commission account with which the commission earner is associated, then double-click the commission account entry in the search results.
    The Account summary page is displayed.
  2. On the Account Menu Tree, click Subscriptions, then double-click the commission earner subscription entry in the Subscriptions list.
    The subscription's summary page appears and displays a summary of the commission history.
  3. To view more information about an invoice or RCTI, do one of the following:
    • Click Invoice next to a payment to view information about the invoice on which a commission was raised.
    • Click RCTI next to a payment to view information about the commission that was raised on an invoice.