View provisioning history

Viewing provisioning history lets you review each provisioning request raised against the subscription. For example, Smile raises a provisioning request when you:
  • create or close a subscription
  • change a subscription's plan
  • bar, unbar, lock or unlock a subscription

This task explains how to view provisioning history.

  1. Search for the subscription for which you want to view provisioning history, then double-click the subscription entry in the search results.
    The subscription's summary page is displayed.
  2. Click Provisioning.
    The Provisioning history window appears and displays all provisioning requests raised against the subscription.
  3. (Optional) Untick Show completed requests.
    Smile displays only the outstanding provisioning requests.
  4. (Optional) Click View next to a provisioning request.
    Smile displays more information about the provisioning request.