Who this guide is for

This User Guide is for operators who use Smile to manage customers, services and billing. This guide helps you complete tasks such as:
  • creating and managing accounts and subscriptions
  • creating and dispatching invoices
  • processing automatic and manual payments
  • managing overdue accounts
  • using the helpdesk and other workflows
  • generating reports

For information about configuring Smile, see the Configuration Guide. For information about the Smile API and message bus, see the Developer Guide.