Commission types

Smile supports two types of commission:
  • leading commissions—one-off commission payments that are raised when an account or subscription is created.
  • trailing commissions—recurring commission payments calculated on the value of account or subscription usage.

Commission can be paid as either a percentage of value or as a flat fee. For example, you may pay a leading commission of $50 when a salesperson sells a two-year mobile phone contract, then pay a 2% trailing commission on the value of each phone call made throughout the contract period.

You can assign a commission to an account or subscription. If you assign a commission to an account, the commission also applies to each of the account's subscriptions.

You can also assign a commission to a specific charge type on an account or subscription, or exclude a charge type from commission. For example, you can pay a 2% trailing commission only on international calls.