Packages

A package contains all the configuration information that Smile needs to create an account or subscription. Packages also bundle together multiple services so you can add them as a group of subscriptions to an account.

A package contains:
  • services—specify the services in the package, for example, an account or subscription.
  • plans—specify how much to charge for each account or subscription.
  • configuration information—specify any other information Smile needs to create the account or subscription, for example, default bill layouts, dispatch settings and billing frequencies.

You use packages to order accounts and subscriptions. An order is a request to create a new account or subscription.

A package can contain multiple services, and each service can be associated with multiple plans. When using Smile service order forms the customer chooses a plan for each service in the package when they buy the package. A custom order form can simplify the plan order process.

The following diagram illustrates the components of a simple package. In this example, the package contains mobile, ADSL and telephone services that each have one plan associated with them.

Figure: Package components

The image shows three services in a package. Each service is associated with a separate plan.