Treatment level rules properties
- Treatment Level
- Specifies the disposition which will apply if this rule is the best match. This list is populated from the levels specified in All treatment levels.
- Apply this rule to
- Specifies what this rule is applied to.
- Invoices
- Payments on payment plans
- Overdue days
- Specifies the number of days past due at which the treatment level rule is enacted. Tip: Specify a negative value to set an action before the invoice due date. For example, to send a reminder 2 days before the due date enter a value of -2.
- Ignore invoices owing less than
- Specifies that a rule will not apply when an invoice value is less than the defined amount.
- Ignore accounts owing less than
- Specifies that a rule will not apply when an outstanding account value is less than the defined amount. Smile only considers the value of aged debt on an account when applying this rule.
- Actions
- Displays the actions applied to the treatment level. Any actions defined for a treatment level on the Treatment Level Actions tab are displayed by default.
- Tickets
- Specifies a template ticket to be used at a specified treatment level.