Add an exclusion to a schedule

Exclusions are one-off dates and time periods where notifications must not be sent. For example, a public holiday.

This task explains how to add an exclusion.

  1. Select Notification schedules under Email, SMS, Print & Web on the Configuration and Tools page.
    The Notification schedules page is displayed.
  2. Click Configure next to the schedule to update.
    The Schedule notification schedule configuration page is displayed.
  3. Click Add exclusion.
    An Exclusion hours entry window is displayed.
  4. Complete the following fields:
    Option Description
    Exclusion date Select a date from the calendar.
    Start Specifies the start time from which notifications will not be sent on the selected date. The field format is HH:MM:SS. For example, 7:00am is entered as 07:00:00.
    End Specifies the end time of the time period during which notifications will not be sent on the selected date. The field format is HH:MM:SS. For example, 10:30pm is entered as 22:30:00.
    Label (Optional) Specifies a descriptive text label for the recurring hours entry.
  5. Click Save.
    The Schedule notification schedule configuration page is displayed. The exclusion entry is added to the Exclusion list.
  6. (Optional) Click Add exclusion to add additional dates and time ranges.
  7. Click Save when complete.
    The Notification schedules page is displayed.