Delete/deprecate a charge option

Deleting a charge option removes the charge from the charge list. It will no longer be available or visible in Smile.

Warning: Deleting a charge permanently removes the charge from the Smile database. To avoid data loss, we recommend that you only delete new charges that were created in error.

To close an active charge, without deleting it, we recommend deprecating the charge. Deprecating will set the Valid to date on the charge option.

Note: Deprecating a plan option will not affect existing users. The deprecated option will not be available for new users.

This task explains how to delete a recurring plan charge.

  1. Under the Charging Options section on the Recurring Charges tab, click View to the right of a plan charge line entry.
    The charge option properties page is displayed.
  2. Do one of the following:
    • Click Delete. Click Continue to confirm.
    • Click Deprecate.
    The Recurring Charges tab is displayed.