Create a Smile operator

Creating an operator provides user access to Smile. Access and permissions to various areas and functions of Smile can be set against the operator account.

Note: Usernames are case sensitive.

This task explains how to create a Smile operator.

  1. Select Operators and Groups under User Management on the Configuration and Tools page.
    The Operators tab is displayed.
  2. Click Create operator...
    The Create Operator window is displayed.
  3. Select Create a new account with operator privileges.
  4. Click Continue...
    The Place Order page is displayed.
  5. Click Standard Account.
    A New Account page is displayed.
  6. Complete account fields as required.
    Note: This page displays a number of fields covering the operators name, address and contact information. There are no mandatory fields on this page. Complete the fields that are required by your configuration.
  7. Click Continue.
    The New Smile Access service page is displayed.

    Figure: Creating a Smile operator

    Screenshot of the New Smile Access service
  8. Type a name in the Username field.
  9. Complete the following fields:
    • Screen name
    • Email Address
    • From name for email
    • From address for email
    These fields may contain the same entry.
  10. Complete any other required fields.
  11. Click Continue.
    The operator account has been created. The operator's account page is displayed.