Generate a report

You generate reports from Analytics. This page groups similar reports together, so you can see at a glance the reports available for each area of functionality.

This task explains how to generate a report.

  1. On the Smile menu, click Analytics.
    The Anaytics page appears and your default report is displayed.
  2. Do one of the following:
    • Click the name of the report you want to generate from your Favourites list in the Analytics Menu Tree.
    • On the Analytics Menu Tree, click the Disclosure triangle to the left of the required report grouping, click the report entry name.
    • Type the name of the report in the Report Search field, press enter.
    You may need to enter report criteria before a report is genrated. For example, the start and end dates of a period.
    Smile generates the report.
  3. (Optional) Click Download report icon to export the report if it is displayed on screen.