Close a subscription
Closing a subscription adds a plan schedule item with the close date to the plan schedule. You can specify a close date now or in the future.
When the close date occurs, Smile permanently de-provisions the subscription and resets the subscription username to the subscription USN. A customer cannot use a subscription after the close date has passed.
If the subscription is under contract, closing the subscription before the contract end date may raise an early termination fee. The early termination fee is displayed on the subscription's Subscription Contract page.
Warning: Closing a subscription is permanent. You cannot re-open a closed
subscription.
This task explains how to close a subscription.