How automatic payments are processed
An automatic payment is a periodic deduction from a customer's bank account or credit card. After you set up automatic payments for an account, Smile schedules a payment each time an invoice is raised against the account.
When an automatic payment is scheduled for an invoice, Smile suspends credit control actions against the invoice.
Automatic payments are scheduled during the billing run. Understanding how Smile processes automatic payments helps you troubleshoot problems with the billing run.
The following process explains how Smile processes automatic payments.
Note: For more information about the Payment
Settings page, see
View payment history. For more information about
setting up automatic payments, see Change the default
payment method.