Processing methods

Smile supports three methods to process payments.

Manual payments

Manually processed payments do not require additional processing by Smile. These payments include cash, cheques, gift certificates and payments cleared through an EFTPOS terminal.

Online payments

Online payments are processed in real time, for example, a credit card payment. Smile sends a payment request to a payment provider and immediately receives a payment response.

Smile can process online payments at the time they are entered, or schedule an online payment for processing at a future date.

Batch payments

Batch payments are processed asynchronously as part of a batch. When you process batch payments, Smile creates a batch file with the details of each payment and submits the file to a provider for processing, such as a bank. After a delay of up to several days, the provider returns information about the status of each payment (accepted or declined).