Usage alert groups

A usage alert group tracks the physical amount of included usage that a subscription consumes in a rating period. A subscription can have multiple usage alert groups for different types of usage.

Smile resets the value of each usage alert group to 0 at the start of each rating period and when a subscription changes plan. The usage alert group limit may be pro-rated for incomplete rating periods, depending on your Smile configuration. Your Smile administrators use plan rules to define pro-rating for usage alert groups.

Your Smile administrators can configure a plan rule to perform an action when a subscription exceeds the value of a usage alert group, for example, suspend or shape the subscription.

Default values for subscription usage alert groups are defined on:
  • usage alert group limit—defined on the plan
  • usage alert group alert thresholds—defined on the service

You cannot override a subscription's usage alert group limit, but you can change the alert thresholds.