Subscriptions

A subscription is a single instance of a service that you provide to a customer, for example, a mobile number or ADSL connection.

A subscription contains the following information:
  • user-identifying data, for example, a username or USN (unique subscription number)
  • a plan schedule, which lists the plan the subscription uses
  • customer-specific rates
  • any other details about the service as it is provided to an individual customer

An account can have multiple subscriptions. For example, the following diagram shows an account with three associated subscriptions (mobile, voice and ADSL).

Figure: An account with multiple subscriptions

The image shows a customer with a handset, mobile phone and laptop.

Although an account can have multiple subscriptions, each subscription is associated with only one account. You cannot associate a subscription with two accounts, and you cannot split the charges for a subscription between multiple accounts.