Account example

This topic contains an example message template including account substitution codes and the resulting message output.

Message template

Subject: Credit card expiry warning

Dear {contactGiven},

The {paymentDetailsType} used to pay your account {accountNumber} with us will expire at {paymentDetailsExpiryDate}.

Please provided us with your new card details when you have them by:
- updating your details using your logon and password at www.example.com/cat
- contact us by phone: 1300 123 123

Yours sincerely,

Example Telecom

Message output

Subject: Credit card expiry warning

Dear John,

The Visa used to pay your account 01259547895 with us will expire at 09/15.

Please provided us with your new card details when you have them by:
- updating your details using your logon and password at www.example.com/cat
- contact us by phone: 1300 123 123

Yours sincerely,

Example Telecom