Add a responsive term rule

A responsive term rule set can have multiple rules. Rules are evaluated in the order they are presented in the Rules list. The first rule satisfied determines the terms to use.

A rule is expressed in the form of:
  • At least X invoices owing $Y or more Z days after the due date in the last Q months results in a particular set of terms to apply to the account.

This task explains how to add a responsive term rule.

  1. Select Credit control under Accounts Receivable on the Configuration and Tools page.
    The Accounting terms tab is displayed.
  2. Select the Responsive terms tab.
    The Responsive terms tab is displayed.
  3. Click Edit to the right of a rule set entry in the responsive term list.
    The configuration page for the responsive term set is displayed.
  4. Click New rule.
    A blank responsive term rule properties page is displayed.

    Figure: Responsive term rule properties page

    Screenshot of the responsive term rule properties page
  5. Complete the rule property fields.
    Overdue invoice count
    (X) The minimum number of overdue invoices
    Months
    (Q) The number of months into the past overdue invoices are counted
    Overdue by Z days
    (Z) The minimum number of days an invoice is overdue
    Overdue amount
    ($Y) The minimum value of the overdue invoice amount
    Results in credit control terms
    The account terms applied if the account meets the rule.
    Select from list. This list is populated with terms specified in Accounting terms.
  6. Click Save.
    The configuration page for the responsive term set is displayed. The new rule is added to the Rules list.
  7. (Optional) Click New rule to add another rule.
    A blank responsive term rule properties page is displayed. Repeat the above steps to add a new rule.
  8. (Optional) Click Down or Up to the right of a rule entry to reorder rules.
    Rules are evaluated in the order they are presented in the Rules list. The first rule satisfied determines the terms to use. If no rules apply, then the default terms will be used.
  9. Click Save.
    The Responsive terms tab is displayed.