Bulk email properties

The properties of a bulk email specify the recipients, format of the email and the email message.

Send email to
Specifies the state of the user's account. The email will be sent to all account holders in the selected state of the selected service.
  • All States
  • Open (not Locked or Closed)—Specifies the recipient is currently not on a locked or closed plan.
  • Locked—Specifies the recipient is currently on a locked plan.
  • Closed—Specifies the recipient is currently on a closed plan.
with the service of
Displays current published services. The email will be sent to all accounts holders of the selected state of this service.
Email template
Specifies a standard message and format of the email.
  • Custom email—Specifies that the remaining bulk email properties will be used to configure the email.
  • Select template from drop-down—Specifies that the selected email template will be used as the bulk email. The remaining bulk email properties are removed from display.
For more information, see Email templates.
From
By default displays the current Smile operators email address. You can edit this field.
Subject
Specifies a subject for the email.
Text/HTML
Specifies the email message body content format.
  • Not set—A specific content type is not selected.
  • HTML—Allows the use of HTML tags in the Message to format the content.
  • Text—Text is the default body content type. Type your content into the Message field as plain text.
Message
Text field of the email message.

Subscription document type substitution codes can be used in the message body. For more information, see Substitution codes.