Adding prepaid lets customers buy and redeem prepaid from a Smile operator. A
customer can use the prepaid as soon as the operator adds the prepaid to their
subscription, if permitted by the prepaid configuration.
This task explains how to add prepaid to a subscription.
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Search for the subscription to which you
want to add prepaid, then double-click
the subscription entry in the search results.
The subscription's summary page is displayed.
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On the Account Menu Tree, click the
to the left of the subscription entry to expand the
subscription options, then click Prepaid.
The Prepaid page is displayed.
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Click Add...
The Select a prepaid usage block window is displayed.
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Click Select next to the prepaid block to add.
The Add prepaid usage window is displayed.
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Ensure that the usage block, start date and end date are correct, then click
Add.
Smile generates an invoice for the prepaid block.
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(Optional) Click Add item to add another item to the
invoice, for example, a modem or handset.
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Click Save.
The Close Invoice window is displayed.
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Do one of the following:
- Click Issue the Invoice to close and issue the
invoice. If automatic payments are configured for the account, Smile also
schedules an automatic payment.
- Click Leave Open to save the open invoice. Open
invoices do not affect the account balance.
- Click Raise Later to defer the invoice items.
Smile adds these items to the next bulk invoice for the
subscription.
- Click Pay Immediately to close the invoice and
enter a manual payment against the invoice.
- Click Assign next to an open invoice to add the invoice items to the open invoice.
Smile takes the appropriate action.