A summary list of appointments can be exported from Smile to be provided, for
example, to an operator who will be on the road or away from Smile undertaking
appointments. The exported list provides a summary of appointments listed in order
of booking time.
This task explains how to export an appointment list.
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On the Helpdesk menu, click
Appointments.
The Help Desk page is displayed with appointment
filters selected.
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Specify the required appointment selection criteria in the search fields.
A list of results that match your search criteria is displayed.
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Select Summary from the View
drop-down.
A summary table of appointment is displayed.
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Click the icon.
A ticketlist.csv file is downloaded.