Cancel payment

Before a payment has been included in a batch it can be cancelled from an Account.

On the Account Menu Tree, click the Disclosure triangle to the left of Account, then click Scheduled Payments. Select Cancel against the payment awaiting batch. No alerts will be triggered.

Once a payment has been included in a batch this option is not available on an account.

Figure: An example pending payment on an account

Screenshot showing a pending payment on an account.