Add an order form field

Adding a field to the Order Form fields list specifies the fields and the order they are displayed on a form.
Note: To add a field to an order form you must first create a custom field as the field name placeholder. For more information, see Create a custom field.

Not all service options, overrides for example, are available through ordering. It may not be possible to create an order form for a complex package containing multiple services and plans. Order forms are advanced configuration. For more information, contact Inomial.

This task explains how to add a field to an order form.

  1. Select Packages under Services, Ordering & Rating on the Configuration and Tools page.
    The Packages page is displayed.
  2. Click View to right of the required package entry.
    The Package tab is displayed.
  3. Click the Order Form tab.
    The Order Form tab is displayed.
  4. Select a field from the Add field drop-down. Click Add.
    The Add field list is populated by Custom fields.
    The Order Form Field page is displayed.
  5. Complete order form field properties as required.
    For more information, see Order form field properties.
  6. Select the appropriate service field(s) under Mappings. Click Save.
    The Order Form tab is displayed. The field is displayed in the Order Form Fields list.
  7. (Optional) Click Up or Down to the right of a field to change its display order in the order form fields list.