Upload prefix CSV

You can use this form to upload a CSV with your prefixes, instead of entering them manually.

Note: When uploading information to Smile via CSV, files must be uploaded in the following order:
  1. Destination
  2. Prefix
  3. Tariff
The CSV file must contain the following fields:
  • Destination Name
  • Called Number Prefix
  • Tariff Code
The following conditions apply to a prefix CSV file:
  • When a CSV is uploaded, all current prefixes will be ended or deleted for the service.
  • The Destination Name is required.
  • The destination must be configured for this service.
  • Either Called Number Prefix or Tariff Code must be completed for each Destination Name, but not both.

This task explains how to upload a prefix CSV file.

  1. On the Destinations tab, click Upload prefix CSV...
    The Prefix Upload page is displayed.
  2. Do one of the following:
    • Select Replace all prefixes.
      1. Click the Calendar icon to set an Effective Date.
      2. Type a time in the Effective Time field.
  3. Click Choose File.
    A file explorer window is displayed.
  4. Navigate to and select the file to upload. Click Choose.
    The Prefix Import page is displayed.
  5. Click Continue to confirm upload.
    A confirmation message is displayed.
  6. Click Back.
    The Destinations tab is displayed.