Exclusion

Exclusions are the days and times that an operator is unavailable to take appointments. For example, annual leave or public holidays.

This task explains how to set excluded days and times.

  1. On the Operator Schedule Item window, select Exclusion from the Type drop-down.
  2. Type a time in the Start field.
  3. Type a time in the End field.
    Note: The Start and End times are entered in 24 hour time format. For example, 3pm = 15:00:00.
  4. Click Calendar icon to the right of the Exclusion Date field. Click the required date.
  5. (Optional) Type a name for the entry in the Label field.
  6. Click Save.
    The Availability page is displayed.
  7. (Optional) Repeat the above steps for additional exclusion entries.