Example: Resolve failed import items
This example demonstrates how to resolve an import error that occurs when Smile cannot allocate usage data to a subscription.
The following screenshot shows you where this error is displayed on the
Import Errors page:
- the Failures By Type section summarises the number of failures caused by each type of import error
- the Missing Subscription section displays information about records that cannot be allocated to a subscription
Complete the following steps to resolve the import error.