View current plan

Viewing a subscription's current plan gives you information about the plan's recurring charges and charge rules. View a subscription's current plan when you need to:
  • answer customer queries
  • check the included value in a plan
  • verify the charging rates after you change a plan
  • view the custom tariffs for a plan

This task explains how to view a subscription's current plan.

  1. Search for the subscription for which you want to view the current plan, then double-click the subscription entry in the search results.
    The subscription's summary page is displayed. Smile displays the name of the current plan in the Accounting plan schedule section.
  2. Click View next to the name of the current plan.
    The Charging Summary window appears and displays the plan's recurring charges and charge rules. Smile displays any included value in the Charging Rules section.