View plan schedule

A plan schedule specifies the plan a subscription uses at a particular point in time. Each plan in the plan schedule is named a plan schedule item.

Viewing the plan schedule lets you review and edit upcoming plan changes, and review the subscription's plan change history.

Tip: If you edit the current plan schedule item, Smile recalculates usage and recurring charges and may issue refunds or additional charges in the next billing run. If you need to change the current plan, we recommend that you do not edit the current plan schedule item, but instead click Change Plan.

This task explains how to view the plan schedule.

  1. Search for the subscription for which you want to view the plan schedule, then double-click the subscription entry in the search results.
    The subscription's summary page is displayed.
  2. Click Plan Schedule.
    The Plan Schedule window appears and displays each plan in the plan schedule.
  3. (Optional) Do one of the following:
    • Click View next to a plan to view the recurring charges and charge rules in the plan.
    • Click Edit next to a plan to change the plan, for example, change the plan's start date.