Spend limits
A spend limit restricts the amount a subscription can spend on a particular type of usage in a rating period. For example, you can apply a $100 spend limit for international calls to a mobile subscription.
Smile resets the value of each spend limit to $0 at the start of each rating period and when a subscription changes plan.
If a customer exceeds a spend limit, Smile applies a feature to the subscription. A feature is an item that modifies a subscription and that can be switched on and off, for example, shaping or call barring.
A subscription's default spend limits are defined on the corresponding service.
Configuration of the following components combine to create a spend limit:
- Features—specifies a feature that is applied when the spend limit is exceeded.
- Email template—specifies a standard message and format of the notification to the customer when a specified alert threshold has been exceeded.
- Tariff type—specifies the types of usage the spend limit applies to.
- Spend limit—specifies the monetary spend limit and alert threshold values.