ticket_action
Lists the ticket actions defined by each ticket type. Actions belong to ticket types and represent the business actions within a workflow. Actions often update the ticket, progressing it through the ticket type's workflow.
| Column name | Description | Data type |
|---|---|---|
| ticket_action | Primary key. | integer |
| ticket_type | The ticket type this action belongs to.
Reference to ticket_type. |
integer |
| name | text * |