Plan change properties

Plan change group

Name
Descriptive name for the plan change group.
Valid from
Specifies the start date validity of the plan change group.

If only a start date is specified Smile will view the group as valid from this date onwards.

Valid until
Specifies the end date validity of the plan change group.

If only an end date is specified Smile will view the group as valid up to this date only.

Upgrade charge
Specifies a charge that is applied for a plan upgrade.
  • Change
For more information, see Add a plan change charge.
Upgrade timing
Specifies from when the plan change and any applicable charges will be applied.
  • Back date to start of current period
  • At time of change
  • Start of next period
Crossgrade charge
Specifies a charge that is applied for a crossgrade plan change.
  • Change
For more information, see Add a plan change charge.
Crossgrade timing
Specifies from when the plan change and any applicable charges will be applied.
  • Back date to start of current period
  • At time of change
  • Start of next period
Downgrade charge
Specifies a charge that is applied for a plan downgrade.
  • Change
For more information, see Add a plan change charge.
Downgrade timing
Specifies from when the plan change and any applicable charges will be applied.
  • Back date to start of current period
  • At time of change
  • Start of next period
Require pre-payment for
Specifies if a CAT user has to pay any plan change charges before the change is processed by Smile.
  • End users
  • Not required
Plan Change Choices
Summary listing of plans available to the plan change group. In position order, highest plan to lowest.

Plan change group choice

Managed Plan
Specifies the name of a plan change group choice.
  • Choose One...
  • New
  • Edit
Valid from
Specifies the start date validity of the plan change group.

If only a start date is specified Smile will view the group as valid from this date onwards.

Valid to
Specifies the end date validity of the plan change group.

If only an end date is specified Smile will view the group as valid up to this date only.

Position
Specifies the position of the plan in the change group. Smaller numbers are downgrades, larger numbers are upgrades. Plans with the same position number are crossgrades. Mandatory field.
Available to
Specifies who may initiate a plan change, Smile operators and/or CAT users.
  • Operators and end users
  • Operators