How to process automatic payments

Processing automatic payments is an important step in the billing run.

Smile schedules automatic payments during the billing run. Depending on your Smile configuration, these payments may be processed immediately or delayed for a specified number of days.

This task explains how to process automatic payments.

  1. View pending payments.
    This step lets you check the automatic payments that will be processed.
  2. Process payments.
    This step manually initiates payment processing. Depending on your Smile configuration, Smile may automatically perform this step at a scheduled time.
  3. Fix attention payments.
    Attention payments are automatic payments that Smile cannot process.
  4. Import payments.
    This step lets you import BPay, POSTbillpay and PayWay payments into Smile.
  5. Reconcile bank records.
    This step lets you verify that Smile's financial records match your bank statements.
Note: For more information about setting up automatic payments, see the Configuration Guide.