Edit pending payments

Editing a pending payment lets you change the details of an automatic payment before it is processed. For example, you can edit a pending payment to change its scheduled processing date.

This task explains how to edit a pending payment.

  1. On the Payments ready for batching or Incomplete payments page, click View next to the payment to edit.
    The Payment window appears and displays detailed information about the payment.
  2. Do one of the following:
    • Click Change next to the Scheduled for field to change the date the payment is processed.
    • Click Transfer log to display previous attempts to process the payment.
    • Click Print to print the payment to screen.
    • Click Email to create an email with a PDF attachment of the payment details.
    • Click Manually Accept to accept the payment without processing it.
    • Click Manually decline to decline the payment and raise a decline fee against the account.
    • Click Cancel payment to cancel the payment without raising a decline fee against the account.
    • Click Manually transfer now to immediately process the payment.
    • Click Close to close the Payment window.
    Note: Before you manually accept or decline a payment, ensure that you reconcile the payment against your bank records.