Process incomplete batches
An incomplete payment batch has not yet been fully processed by a bank or payment provider, for example, because a bank cannot process a problematic payment. Processing an incomplete payment batch lets you troubleshoot problematic payments.
Tip: To quickly access the Incomplete Batches page,
click Incomplete Payments in the Smile Home
Dashboard. The number on the Incomplete
Payments dashboard tile highlights the number of incomplete payments
that require attention.
This task explains how to view incomplete batches.