Viewing payment batch history lets you check the status of each processed payment in
a batch.
This task explains how to view payment batch history.
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On the Smile menu click Billing, then click
Payments.
The Payments page is displayed.
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Click View payment batch history.
The Payment Batch History page is
displayed.
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Click View next to the payment batch you want to view.
The Payment Batch page appears and displays
information about when the batch was processed and the status of each payment in
the batch.
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To view more information about a payment, do one of the following:
- Click Log to view information about the payment status, for example, the reason why a payment was declined.
- Click Payment to view detailed information about the payment, for example, who scheduled the payment.